Frequently Asked Questions

• Do you own the brand names shown on your website?

  No. All brand names, logos, trademarks, product names, designs, and colors shown on our website belong to their respective owners and are used strictly for informational and identification purposes.

   

• Do you follow U.S. consumer protection laws?

  Yes. ClickNcart complies with all applicable laws, including the Federal Trade Commission Act, the Lanham Act, and the Electronic Signatures in Global and National Commerce Act.

• How do I know the antivirus software I purchase is original?

  Each product listed on our platform comes directly from certified channels. You receive a valid license key and official activation instructions to register the software with its original developer—providing full transparency and guaranteed authenticity.

• How long does delivery take?

  Delivery is usually completed within minutes of payment confirmation. In rare cases, it may take up to 24 hours due to system processing or verification.

   

• What if I don’t receive my product key?

  If you haven’t received your product key within 24 hours, please check your spam folder. If it’s still missing, contact our support team at Email: support@shopclickncart.com and HelpLine: +1 (855)-741-8370.

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• What payment methods do you accept?

  We accept payments through Stripe. Stripe is a secure payment gateway that allows you to pay using major credit and debit cards. All transactions are processed safely and we do not store your payment information.

• Is my payment information secure?

  Yes. All transactions are encrypted and securely processed through Stripe. We do not store full card details on our servers.

• Why do your prices differ from other websites?

  All prices are set independently by ClickNcart and may vary from other platforms. Pricing reflects licensing terms, product availability, and operational costs.

   

• How do I activate my software?

  Activation instructions are typically included in the email with your product key. For detailed steps, visit the website of the software provider.

   

• What if the product key doesn’t work?

  If your product key is invalid or not functioning, contact our support team. We will verify the issue and provide a resolution if eligible.

   

• Can I use the software on multiple devices?

  License terms vary by product. Please refer to the product description or the software provider’s website for usage limits.

   

• Can I cancel my order?

  Orders cannot be canceled once the product key has been delivered. Please review product details carefully before completing your purchase.

   

• Do you offer refunds?

  Due to the nature of digital software delivery, all sales are final. Refunds are only considered if the product key has not been delivered or is proven to be non-functional.

• What is ClickNcart?

  ClickNcart is an independent ecommerce store that provides access to licensed antivirus software and computer security tools through digital delivery. We sell software product keys that are delivered directly to your email after purchase.

   

• Do you sell physical products?

  No. We only sell digital software licenses. All products are delivered electronically via email. We do not offer boxed software or physical shipments.