Purpose of This Policy

This Refund and Return Policy outlines the conditions under which ClickNcart processes refund requests for purchases made through our ecommerce platform. As a provider of digital antivirus software and computer security solutions, we follow strict guidelines to ensure clarity, fairness, and compliance with all applicable laws in the United States.

Nature of Products Sold

ClickNcart exclusively sells digital software licenses delivered electronically. All products listed on our website are provided through digital delivery, meaning the product key is sent directly to the customer’s email address after payment is confirmed. We do not offer physical goods or boxed software.

Final Sale Policy

No Physical Returns

Due to the non-tangible nature of digital products, we do not accept returns. Once a product key has been delivered, the transaction is considered complete.

Irrevocable Fulfillment

All sales are final once the product key is issued. This policy is in place to prevent misuse, duplication, or unauthorized access to licensed software.

Refund Eligibility

Refunds are not available under normal circumstances. However, ClickNcart may consider a refund request under the following limited conditions:

  • The product key has not been delivered within 24 hours of purchase.
  • The product key is invalid or non-functional, and the issue is verified by our support team.
  • The product purchased was not the item selected during checkout, and the error is confirmed by our system records.

Conditions for Review

To request a refund, customers must:

  • Contact our support team within 48 hours of purchase.
  • Provide the order number, email address used during checkout, and a description of the issue.
  • Allow our team to verify the claim and determine eligibility.

Non-Refundable Situations

Refunds will not be issued under the following circumstances:

  • The product key has already been delivered and activated.
  • The software is incompatible with the customer’s device or operating system.
  • The customer changed their mind after purchase.
  • The issue is related to product features, performance, or support managed by the original software provider.

Brand-Specific Support

ClickNcart does not provide technical support, warranty services, or product updates. For assistance with activation, installation, or troubleshooting, customers must contact the respective software provider directly. All product features and ongoing support are managed by the original developers.

Intellectual Property and Identification

All brand names, logos, trademarks, product names, designs, and colors shown on our website belong to their respective owners. These elements are used strictly for identification and informational purposes. We do not claim ownership or rights over any third-party assets.

Delivery Confirmation

Email Accuracy

Customers are responsible for providing a valid and accessible email address during checkout. ClickNcart is not liable for failed deliveries due to incorrect email entries.

Delivery Timeline

Product keys are typically delivered within minutes of payment confirmation. In rare cases, delivery may take up to 24 hours due to system processing or verification.

Payment Processing

All transactions are securely processed through Stripe Payment Gateway. By completing a purchase, customers authorize ClickNcart to charge the total amount to their selected payment method. All prices are independently set by ClickNcart and may vary from other platforms.

Fraud Prevention and Abuse

ClickNcart reserves the right to deny refund requests that appear fraudulent, abusive, or inconsistent with our transaction records. We maintain strict controls to protect our platform and customers from misuse.

Policy Updates

ClickNcart may update this Refund and Return Policy at any time. Changes will be posted on this page with the updated date. Continued use of our website and services indicates acceptance of the revised terms.

Contact Information

For refund inquiries or support, please contact: